Job summary
The Quality Assurance Representative is an administrative and engineering position assisting the ISO/ IEC 17025 Quality Manager and Calibration departments. This role applies measurement science, mathematics, and physics to evaluate calibration records, technical documentation, procedures, and test equipment to identify measurement issues and ensure the laboratory consistently fulfills accuracy and precision requirements for the following measurement areas: electrical, dimensional, optical, physical, mechanical, environmental, chemical, and/or precision cleaning.
Primary roles and responsibilities
- Review and approve certificates, reports, and other documentation for service activities.
- Perform analysis of results and conditions, and report evaluation of data to laboratory and quality management.
- Use skillsets to work independently and/or as a team contributor to develop methods, concepts, procedures and techniques to support tasks directly related to organizational business goals for technical operations and quality functions.
- Review calibration procedures and methods, according to detailed specifications, blueprints, drawings and other technical requirements.
- Analyze measurement data for identifying abnormalities or trends.
- Ensures appropriate revision control and retention of records, as required.
- Assist ISO/IEC 17025 Quality Manager in the evaluation, and response of corrective and preventative action requests.
- Assist the Quality Program Manager or Director of Quality in the performance of internal or external audit activities.
- Coordinate with the ISO/IEC 17025 Quality Manager to ensure compliance with the Quality Management System.
- Provide liaison between the laboratory and Quality department head.
- Is accountable for non-conforming activities.
- Serve as a leader and set an example of embodying the principles of SCI’s Quality and Safety policy.
Additional roles and responsibilities
- Consult with Calibration Lab Manager and ISO/IEC 17025 Quality Manager for continuous process improvement initiatives.
- May perform other laboratory related activities, as directed.
Education / Training requirements
- Military precision measurement equipment laboratory (PMEL/ TMDE) certified or an associate degree in an applied physical science or engineering field and more than four years of experience in calibration and metrology for DoD, oil and gas, energy or related industries.
- ISO 9001/ 17025 standard background preferred.
Additional skills
- Possess leadership and coaching skills to support and educate junior technical staff.
- Must be able to understand and interpret statistical data.
- Demonstrated ability to learn new techniques and problem-solving skills related to calibrations; including instrument specifications, process, traceability, uncertainty measurement and safety.
- Demonstrated interpersonal and organizational skills.
- Satisfactory background check for compliance with regulations and on-site entry standards enforced at customer sites, as required.
- Must have excellent computer/ software skills.
- Acute attention to detail.
Additional requirements
- Must have a valid driver’s license.
- Must be able to pass a drug screening test.
Safety
It is SCI’s policy to require safe operations and practices from all employees and to ensure our management team focuses on maintaining a safe working environment even while working in hazardous work environments.
- Approved hard hat when required
- Approved, safety-toe shoes when required
- Insulated and protector gloves when required
- Eye protection
- Hearing protection
Environment
This job operates in a professional office and laboratory environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Travel
Travel is not required.
Physical requirements
- Ability to lift, carry and transport heavy equipment and boxes weighing up to 50lbs up to 8-10 hours per day
- Bending/squatting/kneeling/stooping/crouching/crawling/twisting up and walking up to 8-10 hours per day
- Standing- must be able to stand or sit in one place up to 8-10 hours per day
- Hearing- periodically must be able to work in loud environments
AAP/EEO Statement
Standard Calibrations, Inc. (SCI) provides equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran. In addition to federal law requirements, sci complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Standard Calibrations, Inc. (SCI) expressly prohibits any form of workplace harassment. Harassment based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, disability, age (40 or over), or genetic information (including family medical history) is illegal and will not be tolerated. Improper interference with the ability of SCI’s employees to perform their job duties may result in discipline up to and including discharge.
Standard Calibrations, Inc. (SCI) reserves the right to vary or amend the duties and responsibilities at any time according to the needs of the company’s business. The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility. SCI provides cross training and other task training as necessary to ensure all positions can be augmented, supported, or fully covered by multiple employees. SCI employees at any level may be assigned at any time to perform tasks unrelated to their primary job description.