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Job Summary
The DLA (Defense Logistics Agency) Contracts Assistant utilizes best business practices to increase sales by quickly responding to customer requests for quotes with accurate and comprehensive bids. The position plays a crucial role in building and nurturing customer relationships, primarily focusing on electronic communication channels including email and enterprise resource planning (ERP) systems. Collaborating with various SCI departments, this role ensures that both internal and external customer needs are met in compliance with contract requirements. A significant focus of this position is managing DLA material procurement contracts, where the assistant is tasked with providing precise quotes to both resellers and direct Government clients, ensuring a seamless transaction process and maintaining the highest standards of customer service.
Role and Responsibilities
- Researches bid opportunities and negotiates contracts to secure necessary goods and services.
- Utilizes various OEM pricing sources to provide accurate quotes.
- Performs basic analyses for single purchase or of multi-year contract awards.
- Performs research on historical pricing and solicitation provisions that affect pricing standards.
- Efficiently creates and manages quotes and sales orders within Sage X3.
- Assess factors like pricing, delivery schedules, previous performance and financial reliability to secure advantageous deals.
- Meets or exceeds monthly and annual sales targets; utilizing various reports to track progress/status.
- Investigates and resolves customer issues or concerns and initiates steps to mitigate and avoid future occurrences.
- Builds, manages, and advances strong business relationships with new and existing customers.
Educational / Experience requirements
- A.S. (B.S. Degree preferred) in business or technical field or equivalent experience in related field.
- At least 3 years’ experience in professional procurement and solicitations including but not limited to complete contract package documents and relevant provisions.
- Working knowledge of supply chain management.
Additional knowledge / skills/ abilities desired
- An exceptionally strong desire to succeed in a sales role
- Familiar with the Defense Federal Acquisition Regulation System and similar rules and regulations
- Self-motivated
- Detail-oriented
- Confident demeanor
- Customer/client focus
- Possess strong leadership and followership skills
- Must be able to understand and interpret statistical data
- Demonstrated interpersonal and organizational skills
- Must have strong communication (oral and written) and problems solving skills
- Proficient in windows/mac operating systems to include office suites; Sage X3 & CRM experience a plus
Additional Requirements
Must be able to pass a pre-employment drug screening.
Safety
It is SCI’s policy to require safe operations and practices from all employees and to ensure our management team focuses on maintaining a safe working environment even while working in hazardous work environments.
Appearance
· Business casual
Travel
Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.
Physical Requirements
- Ability to lift, carry and transport heavy equipment and boxes weighing up to 25lbs
- Bending/squatting/kneeling/stooping/crouching/crawling/twisting up and walking up to 8 hours per day
- Standing- must be able to stand or sit in one place up to 8 hours per day
AAP/EEO Statement
Standard Calibrations, Inc. (SCI) provides Equal Employment Opportunities (EEO) to all employees and qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran. In addition to federal law requirements, SCI complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Standard Calibrations, Inc. (SCI) expressly prohibits any form of workplace harassment. Harassment based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, disability, age, or genetic information (including family medical history) is illegal and will not be tolerated. Improper interference with the ability of SCI’s employees to perform their job duties may result in discipline up to and including discharge.
Standard Calibrations, Inc. (SCI) reserves the right to vary or amend the duties and responsibilities at any time according to the needs of the company’s business. The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility. SCI provides cross training and other task training as necessary to ensure all positions can be augmented, supported, or fully covered by multiple employees. SCI employees at any level may be assigned at any time to perform tasks unrelated to their primary job description.
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